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Orders are processed within 2–3 business days. This allows time for order verification, address updates, or changes before shipment.

Estimated Delivery Times

• UK, US, EU: 5–7 business days
• Rest of World: 7–14 business days

Delivery times begin after processing and may vary during peak periods.

Order Changes

If you need to update your address or order details, please contact us within 24 hours of placing your order.

We want you to be completely satisfied with your purchase.

If you are not happy with your order, you may return it within 30 days of delivery for a refund or exchange.

Return Requirements

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  Items must be returned within 30 days of receiving your order.
  
• 
  Products should be in their original condition and packaging where possible.
  
• 
  Proof of purchase may be required.
  

How to Start a Return

To request a return, please contact our support team with your order number and reason for the return.

Email: support@hyvorox.com

Our team will provide return instructions and assist you throughout the process.

Refunds

Once your return is received and inspected, we will process your refund. Refunds are issued to the original payment method and may take several business days to appear in your account, depending on your bank or payment provider.

If you have any questions, please contact our support team and we'll be happy to help.